‘Who’ is Le Scribe?
Le Scribe is primarily me (Kirsty, the founder – find out a bit more about me here). On most projects I do 100% of client work. I also have a carefully curated list of talented consultants and contractors that I have collaborated with along the way, and that I am happy to recommend if your business would benefit from their services. I never sub-contract work to others without full disclosure and agreement from you.
What does Le Scribe do?
Le Scribe (formerly known as Morning Street Professional Services) came into existence when the founder, Kirsty Bouttell, was contracted by one of Australia’s best-known hydro-electric companies to write 30 position descriptions back in 2015. That turned into 50, then 80, then 130 (and has been a repeat client since then).
Since then, Le Scribe has been busy with:
- designing, building and launching hundreds of hours of interactive e-learning content covering topics such as onboarding, culture and values, employee and leadership development, coaching, and process ‘how to’ videos.
- technical design, support and production services for live virtual workshops
- digital and print marketing material design
- social media strategy and content
- ghost-writing and editing articles, blog posts and customer communications
- website design, content creation and setup for small businesses, charities and not-for-profits
- video content production for YouTube, social media and e-learning programs
- small business systems setup i.e. sourcing and integrating fit-for-purpose software, workflow systems, process automation, etc.
- forms, templates and process design
- customer service and customer experience consulting
- developing targeted recruitment processes, interview guides and performance management frameworks
- writing position descriptions, revising and/or updating entire suites of HR policies and procedures, and other ‘unexciting but essential’ stuff.
How can I be sure Le Scribe does a good job?
Le Scribe has never advertised – 100% of customers so far have been word-of-mouth referrals. We have a short but loyal list of repeat customers (and we’d love to add you to that list!)
What is Le Scribe’s ‘why’?
Le Scribe exists to enable you to successfully grow your business and create an exceptional customer experience through brand clarity, effective communication and simple and scalable systems.
What are Le Scribe’s values?
Simple | Authentic | Impactful
Simplicity is efficient and scalable. Complexity adds cost and time and reduces business agility.
Authenticity attracts ideal customers and builds trust and loyalty.
Impact achieves goals.
How does this translate into what we do? At Le Scribe we work hard to deliver:
- Content that is clear and consistent with your brand and unique voice
- Clean designs
- Easy but effective software and systems (no IT experts required!)
- Streamlined processes
- Time-saving templates and automations
- Support while you scale up
Where is Le Scribe located?
We are set up to provide all of our services virtually and can flex to your preferred methods of staying in touch. Zoom, Google Meet, Teams, phone, email, your favourite chat and file-sharing apps, carrier pigeon, owl…
If your business is in the ACT region of Australia we can also visit and work with you in person.
How can I find out if Le Scribe is the right partner for my business?
We start with a free, no-strings, mutual Q&A session, so that we can understand your challenges and goals and you can decide whether we are the ideal partner for your business or project.
If we don’t think we can absolutely nail it, we will say so upfront!
We then send you a proposal for services, with approximate timeframes and a cost estimate for your review.
We get to work as soon as terms are agreed.
When and how does Le Scribe charge for work?
We flex depending on the project and your needs, and will discuss and agree on terms with you before we kick off. Below is an outline of our standard approach:
Single/short-term pieces of work: we usually invoice on completion.
Projects that are more complex or likely to run for a couple of months or more: we generally invoice monthly according to an agreed completion schedule.
Regular ongoing work: we are happy to negotiate a discounted hourly rate or retainer arrangement with you and invoice you at the end of each month.
Have a special project and keen to collaborate? Get in touch! We’re open to new ideas 🙂
Am I covered if Le Scribe makes any mistakes?
Le Scribe (formerly known as Morning Street) holds Public and Product Liability and Professional Indemnity Insurance to safeguard your business from third party claims relating to the work Le Scribe performs.
As a contractor we also fix our mistakes at our expense.
Why use an independent contractor?
Using an independent contractor offers many benefits for your business.
It enables you to grow and improve your business at a reasonable cost, without the need for more employees – saving you on admin time and costs such as payroll tax, insurance, super payments, leave entitlements, etc.
It may also offer tax benefits (seek professional advice regarding your specific circumstances).
To learn more about the difference between an employee and a contractor, click here to go to the ATO website.